Starting Sept. 1, 2018 the patient safety event line 1-800-994-6610 will have automated instructions on how to file a report or concern. The line will no longer be answered by a staff member.
The Joint Commission- The Fort Lee U.S. Army Medical Department Activity (MEDDAC) is periodically surveyed by the Joint commission; the last survey took place in May 2016. Survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization. Surveys are unannounced.
Anyone believing that he or she has pertinent and valid information about quality of care and/or the safety of the environment in which it is provided at the MEDDAC may contact the The Joint Commission with these concerns at the following address, fax or email: